These terms govern repair services provided by Megavolt Repair Services. Please read them before booking a repair or leaving equipment with us.
Last updated: June 2026
In these Terms and Conditions ("Terms"), "Megavolt", "we", "us" and "our" refer to Megavolt Repair Services, an inverter and power-electronics repair business operating from Shop 3, Waverley Galleries, 707 Robyn Street, Waverley, Pretoria, South Africa. "You" and "the customer" refer to any person or entity who delivers equipment to us, ships equipment to us, or requests a repair, quotation or related service.
By booking a repair, submitting a repair request, or delivering or shipping equipment to us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not submit equipment for repair. These Terms apply alongside your rights under the Consumer Protection Act 68 of 2008 ("CPA") and other applicable South African law; nothing in these Terms is intended to limit or exclude any right you cannot lawfully waive.
Equipment submitted for repair will first be assessed to determine the fault and the work required. We will provide a quotation where reasonably possible before carrying out repairs. An assessment, diagnostic or handling fee may apply, including where a repair is declined after assessment or where no fault is found; we will tell you about any such fee before it is incurred wherever reasonably practicable.
Quotations are estimates based on the information and fault diagnosis available at the time. Further faults may be discovered once work begins. Where the scope or cost of the repair changes materially, we will seek your approval before continuing.
By submitting equipment, you confirm that you are the owner of the equipment or are authorised by the owner to commission repairs on it. You authorise us to carry out the diagnostic work, and the repair work you approve, including the opening of the unit, replacement of components, and any testing reasonably necessary to complete the work.
Megavolt does not offer a formal warranty period on repairs unless a specific warranty is agreed by us in writing for a particular repair. Repairs are carried out to a professional standard using reasonable skill and care, but given the nature of electronic and power equipment we cannot guarantee that a repaired unit will remain fault-free for any particular period, or that previously undetected or unrelated faults will not arise. This clause does not affect any rights you have under the CPA that cannot lawfully be excluded.
Where replacement parts are required, we may use new, refurbished or equivalent compatible components depending on availability. Any manufacturer warranty attaching to a replacement part is passed on to you to the extent the manufacturer allows, and is separate from any service we provide. Replaced faulty parts may be discarded unless you ask us in advance to return them to you.
While we take reasonable care of equipment in our possession, you remain responsible for ensuring the equipment is insured against loss or damage where you consider that appropriate. We are not liable for loss of, or damage to, data, settings or stored configurations on any equipment.
Once notified that a repair is complete or that equipment is ready for collection, you must collect it within a reasonable period. Storage fees may apply to equipment left uncollected. Equipment left uncollected for more than three (3) months after we notify you it is ready, despite reasonable attempts to contact you, may be treated as abandoned and dealt with or disposed of in accordance with applicable law, and any proceeds may be applied toward outstanding amounts owed to us.
Payment for approved repairs and any applicable assessment, handling or storage fees is due on completion, before collection or return shipment of the equipment, unless otherwise agreed in writing. We may retain equipment until all amounts owing in respect of that equipment have been paid in full.
Where you ship equipment to us, or ask us to ship equipment to you, the equipment travels at your risk unless otherwise agreed in writing. You are responsible for adequate packaging of items sent to us. We are not responsible for loss or damage caused by third-party couriers, although we will reasonably assist you in pursuing a claim against a courier where appropriate.
To the maximum extent permitted by South African law, Megavolt's total liability arising out of or in connection with a repair is limited to the amount you paid us for that repair. We are not liable for any indirect, incidental or consequential loss, including loss of profit, loss of use, or loss arising from equipment downtime. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability under the CPA or for harm caused intentionally or through gross negligence.
We collect and process the personal information you provide (such as your name, contact details and equipment information) in order to provide our services, in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA"). We use this information to assess and carry out repairs, to contact you about your equipment, and to keep records of work done. We do not sell your personal information. You may contact us to request access to, or correction of, the personal information we hold about you.
We may update these Terms from time to time. The version published on this website at the time you submit equipment for repair is the version that applies to that repair.
These Terms are governed by the laws of the Republic of South Africa, and any dispute arising from them is subject to the jurisdiction of the South African courts.
Questions about these Terms can be directed to us at contact@megavoltrs.co.za or +27 (12) 332 1317, or at Shop 3, Waverley Galleries, 707 Robyn Street, Waverley, Pretoria.
